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All artwork is made on demand. Your order will be delivered within 5-7 days

Quality control

All products go through a rigorous quality control process that includes QC checks during every step of the production process and a triple check before any item is packed.

Packaging control

Acrylic prints are wrapped in a plastic film, then packaged in a steady cardboard box filled with cardboard and foam inserts for extra protection. Then the box is sealed with paper tape.

💌 Our Promise

At Le Galleria, each piece of art is a curated expression of elegance and heritage. We are customer oriented and if something isn't quite right, we’re here to make it better.

📦 Eligibility for Returns

Because our products are made-to-order, returns are only accepted under the following conditions:

• Damaged in Transit: If your order arrives damaged, please email us within 7 days of delivery with photos of the damage and packaging.
• Wrong Item or Print Error: If you received the wrong item or there’s a manufacturing defect (e.g. incorrect print, colors, or sizing), contact us within 14 days for a replacement or refund.

Note: We do not accept returns or exchanges for buyer’s remorse or incorrect sizing unless there was a print or fulfillment error.

🕒 Timeline for Claims

All return or replacement requests must be submitted within:

• 7 days for shipping-related damages
• 14 days for production-related errors

🌍 Location-Based Handling

Our fulfillment partners operate globally. Depending on your location:

• U.S. customers: Returns or replacements are typically processed through our U.S. fulfillment center.
• International customers: Claims are handled on a case-by-case basis, ensuring quality resolution.

✉️ How to Start a Claim

1.Send us an email at info@legalleria.com with:

• Your order number
• Description of the issue
• Clear photos of the product and packaging

2.Send us a message on WHATSAPP with the description above

We’ll respond within 2 business days with next steps.