MATERIALS
• Made from thick Ayous wood frame from renewable forests
• Printed on Thick Matte Paper
• Acrylite front protector
PRODUCT FEATURES
• Quality materials and durable
• Hanging hardware included
• Blank product components sourced from Japan and the US
- Made on demand
- Easy Returns and Replacement
- EU GPSR compliant
All artwork is made on demand. Your order will be delivered within 5-7 days
Quality control
All products go through a rigorous quality control process that includes QC checks during every step of the production process and a triple check before any item is packed.
Packaging control
Acrylic prints are wrapped in a plastic film, then packaged in a steady cardboard box filled with cardboard and foam inserts for extra protection. Then the box is sealed with paper tape.
💌 Our Promise
At Le Galleria, each piece of art is a curated expression of elegance and heritage. We are customer oriented and if something isn't quite right, we’re here to make it better.
📦 Eligibility for Returns
Because our products are made-to-order, returns are only accepted under the following conditions:
- Damaged in Transit: If your order arrives damaged, please email us within 7 days of delivery with photos of the damage and packaging.
- Wrong Item or Print Error: If you received the wrong item or there’s a manufacturing defect (e.g. incorrect print, colors, or sizing), contact us within 14 days for a replacement or refund.
Note: We do not accept returns or exchanges for buyer’s remorse or incorrect sizing unless there was a print or fulfillment error.
🕒 Timeline for Claims
All return or replacement requests must be submitted within:
- 7 days for shipping-related damages
- 14 days for production-related errors
🌍 Location-Based Handling
Our fulfillment partners operate globally. Depending on your location:
- U.S. customers: Returns or replacements are typically processed through our U.S. fulfillment center.
- International customers: Claims are handled on a case-by-case basis, ensuring quality resolution.
✉️ How to Start a Claim
1.Send us an email at info@legalleria.com with:
- Your order number
- Description of the issue
- Clear photos of the product and packaging
2.Send us a message on WHATSAPP with the description above
We’ll respond within 2 business days with next steps.
